Scam alert from Devon & Cornwall Police

We would like to make residents aware of a scam in circulation that we have received reports of.
This scam involves a resident receiving a cold call from someone purporting to be from a mobile phone company giving details of an offer on a mobile phone contract with a new handset.
A mobile phone is then delivered to the resident which is different from the one offered in the original call, the resident receives another call from the fraudster stating that the wrong phone was sent and an address is given for it to be sent to.
Please be wary of this scam. If you are looking for a new contract or mobile phone please do not take the word of a cold caller as genuinely being from that Company, do not give any personal information.
After receiving a cold call please wait ten minutes before making another call, or make sure the line has cleared by phoning a friend/family member.
If you believe you may have been a victim to this scam please phone the Company that the phone has been sent from, by finding the number from a reliable source.
If you have given out any financial information please phone your bank or building society immediately and then make contact with Action Fraud https://www.actionfraud.police.uk/ or telephone 0300 123 2040.
If you have concerns please phone 101 or email 101@dc.police.uk
Thank you.

Message Sent By
Linzi Berryman (Police, Devon and Cornwall Alert Officer, Devon & Cornwall)